Frequently Asked Questions

  • We provide residential cleaning services in Dundas, Ancaster, Copetown, Lynden, Waterdown and Millgrove.

    If you’re unsure whether you’re within our service area, feel free to reach out.

  • We specialize in recurring residential cleaning services, offering weekly and bi-weekly cleaning designed to keep your home consistently clean and calm.

    We also provide one-time deep cleaning services, ideal for clients who want a thorough reset of their home, are preparing for a special occasion, or want extra attention in specific areas without the commitment to ongoing service.

  • Getting started with us is simple: reach out through our contact form.

    We’ll get back to you shortly via email to schedule a quick meet-and-greet and walk-through of your home. During this visit, we’ll ask a few questions to create a clear Scope of Work tailored to your space and preferences.

    From there, we’ll schedule your initial clean and set up your recurring weekly or bi-weekly service so everything is predictable, consistent, and effortless.

  • We use a flat-rate pricing model, so you always know the cost before your cleaning takes place. Pricing is based on your home and the agreed Scope of Work, not the amount of time spent in your home.

    Weekly and bi-weekly rates are guaranteed for a full calendar year within your Scope of Work.

  • No. We bring top-quality, professional products and equipment to make sure every corner of your home is spotless.

    The only thing we ask is that you provide your own vacuum. This way, we can focus on giving your home the thorough, careful clean it deserves while keeping everything sanitary.

  • We currently offer weekly and bi-weekly cleaning. These schedules provide the best long-term results and help keep your home feeling calm, clean, and manageable.

  • We ask that homes be reasonably tidy so that we can focus on cleaning opposed to organizing. However, we get that life happens!

  • What makes us different is the care and attention we bring to every home. We treat your space as if it were our own, focusing on the details that matter most to you.

    As a local, family-run business, we prioritize clear communication, reliability, and a friendly, personalized experience. We don’t just clean houses, we provide peace of mind, reliability and consistency.

    To us, cleaning is not a side-hustle. This is our livelihood. We prioritize our clients and our community.

  • No. Most of our clients are not home during their cleanings. We co-ordinate access in advance in the way that feels most comfortable for you.

    If you are home during your cleaning, we are happy to chat before or after your cleaning. While we work, we like to focus on achieving the best possible results for your home.